Design and Engineering

An assistant that knows your business by heart.

Custom AI assistants trained on your own services, policies and pricing. They answer questions, qualify inquiries and book appointments around the clock, then hand off to your team the moment a person is needed.

Engagements from $1,800

The brief

Every unanswered question is a lost client.

Prospects decide quickly. When answers are slow or buried, they move on to the next business that responds.

We design an assistant around your real services, policies and tone, so every answer is accurate and on brand rather than generic.

It handles the routine questions, gathers the details your team needs, and passes complex or sensitive conversations to a person with the full context attached.

Scope of work

Built around how you serve clients.

Components scoped to your business, channels and systems.

Knowledge setup

Your services, pricing, policies and frequently asked questions organized into a reviewed source the assistant answers from.

Conversation design

Greeting, tone, boundaries and escalation rules written with you before anything goes live.

Lead capture

Qualifying questions that collect contact details and project needs, delivered straight to your inbox or CRM.

Booking

Appointment requests connected to your calendar or booking system where it offers an integration.

Human handoff

Clear rules for when the assistant steps aside and a member of your team takes over.

Reporting

Transcripts and a monthly summary of common questions, missed answers and captured leads.

Method

Careful, measured rollout.

A launch sequence that protects your reputation at every step.

  1. Discover

    We map your services, common questions, handoff rules and the systems the assistant should reach.

  2. Build

    We assemble the knowledge source, write the conversation design and connect your tools.

  3. Test

    We run the assistant through real scenarios and difficult questions, then refine it with your approval.

  4. Launch and tune

    We launch on your site, review conversations closely in the first weeks and keep improving the answers.

The standard

Accuracy you can trust.

The commitments behind every assistant we deliver.

  • Grounded answersThe assistant answers from content you approved, and says so plainly when it does not know.
  • Clear disclosureVisitors always know they are speaking with an AI assistant.
  • Easy handoffA person is one request away whenever a visitor asks for one.
  • Reviewed regularlyTranscripts are reviewed and answers refined on a set schedule.

Questions

AI Chatbots, answered

Something else on your mind? Write to support@webdesignpoint.com.

What can an AI chatbot do for my business?

It answers common questions about your services, hours, pricing and policies, collects details from new inquiries, requests appointments and hands complex conversations to your team. It works around the clock, including evenings and weekends.

What is the investment for an AI chatbot?

Assistants begin at $1,800 for setup. The final proposal depends on how much content the assistant covers, the channels it runs on and the systems it connects to. An optional monthly care plan covers monitoring, tuning and content updates.

Will it make up answers?

We design every assistant to answer only from content you have approved and to say when it does not know, then offer to connect the visitor with your team. We test it against difficult questions before launch and review real conversations afterward.

Can it work with the tools we already use?

Usually, yes. We connect to common calendars, booking platforms, CRMs and email where those systems offer an integration, and we confirm every connection in writing during discovery.

Who owns the work when the engagement ends?

You do, completely. Configurations, content, documentation and every account we set up are transferred to your organization. Nothing is licensed back to you and nothing is held hostage.

Begin

Tell us what your clients ask most.

Share your website and the questions your team answers every day. We will recommend the right assistant and send a fixed proposal.

Request a proposal

A senior strategist reviews every request and replies within one business day.

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Your inquiry goes directly to support@webdesignpoint.com. We reply within one business day.